Escape the UAE heat with this Dubai Chill out Ice Lounge experience. Step inside this popular attraction where you'll be served hot chocolate and some starters at sub-zero temperatures and see what it's like to go from desert dunes to 50 degrees Celsius.

IMPORTANT INFORMATION

• Venue Address - Times Square Center – Sheikh Zayed Road – Dubai.
• Transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina)
• On arrival, you’ll be given thermal clothing to help keep you warm in the chilly temperatures.
• You’ll get a hooded parka, woolen gloves, and shoes and socks if required.
• Children must always be accompanied by an Adult.
• Opening Hours: 10:00 am to 10:00 pm (Saturday to Wednesday)
                          10:00 am to 12:00 am (Thursday and Friday)

• Admission to the Chillout Ice Lounge
• Use of thermal clothing
• Welcome drink (Hot chocolate or Tea)
• Chicken bbq skewers (2 pcs per person)

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through the online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case, the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for an alternative transfer & no refund is provided for the missed tour.

• The seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Duration	Departure Point	Reporting Point	Tour Language	Meals
Approx 1 Hour	Hotel (Centrally located in City Center Area Dubai / Sharjah Sahara Centre Dubai Side)	Hotel Lobby	English

Note: If Tour Booked without Transfers, Please confirm the Tour Location & Timings with our Customer Support team if required.

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